For ticket changes or cancellations, travel conditions, or any other questions about your connecting train, you have three options: 

1) Change your booking 
You can change Eurostar bookings yourself on the Eurostar self-service website or app via “Manage your booking”, using the booking reference on your ticket and your surname. In the same way, you can also check the travel conditions of your Eurostar ticket

2) Cancel your ticket
To cancel your connecting train ticket, fill in the cancellation form on our partner Choo-Choo's website.

3) Contact our partner Choo-Choo
For all other inquiries, our partner Choo-Choo is open 365 days per year between 09:00 - 20:00 (CET)
Phone: +31 20 210 3000
Whatsapp: +31-20-2103000
E-mail: es@choo-choo.eu 

 
Please note that connections are not guaranteed and replacement transport is not automatically provided. Additional tickets may need to be purchased, depending on the conditions of the railway operators involved and the ticket conditions of each segment of the journey.